Complete's Goals and Philosophy
Goal – Become the most famous
mobile home store in the country.
Millions of mobile home residents receive horrible experiences from other stores in the manufactured housing industry. We are raising the standard of customer service people can expect from
mobile home supplies.
Complete Mobile Home Supply is an
enjoyable place for staff to work and for customers to shop. Three principles keep us on track to make each other's and our customers' days a little brighter.
-
Team - Foster an atmosphere
of togetherness and respect.
- Friendly - Emanate positive energy. Sometimes customers bring negative emotions with them, but we return positive emotion that they can choose to
embrace or ignore. Customers in a happy mood brighten our day, and customers in an unhappy mood give us an opportunity to brighten someone else's day.
- Get more done - Constantly look for a
way to improve the customer experience or the business process. Our employees are empowered to make Complete a better place to work and
shop.
Change the manufactured housing industry
These are problems in the industry as a
whole. Our store is already better than the Old standard, but
we are continually breaking further ground in creating the New
standard.
Old | New
|
Being rude helps you get your way
| Being kind helps you
|
Product appearance doesn't matter
| Quality products belong in quality packages
|
It's someone else's problem
| Help customers and co-workers,
no matter the history |
I've done enough
| I can do more
|
Who cares
| I care
|
More mantras heard throughout the day at Complete Mobile Home Supply. (We haven't settled on the best one yet.)
Changing the industry through stellar
customer service.
Fixing your trailer while fixing the
industry with unprecedented levels of customer service.
Improving the level of customer
service for residents of mobile homes.
Setting a new standard of service in
the mobile home industry.
We can make excuses, or we can find
solutions. Let's create something amazing.
We're improving
the customer experience for mobile home residents, by offering
friendly service and knowledgeable expertise about mobile home parts.
Our mission is to change the standard
of customer service residents of mobile homes can expect.
Check out our mobile home Q&A, blog, skirting calculator or vinyl skirting help page to see how we serve customers like you every day. Contact us or call us at 800-367-227.
Thoughts or Feedback? Let us know